Learn about the tools we use, how we manage communication, and what tasks you're responsible for on a daily, weekly, and quarterly basis including email workflows, drop-in support, and team meetings. View full details on General Responsibilities & Office Operations here.

From greeting students and answering phones to supporting drop-in advising, the front desk plays a key role in creating a welcoming and helpful environment. View full front desk procedures and expectations here.

Virtual drop-ins ensures that students receive timely support remotely. Learn how to host, manage the queue, and set up our Zoom drop-in room. View full drop-in process instructions here.

What does data management and reporting involve each quarter? You'll create 10th Day reports with major/minor counts, enrollment data, and visuals for each of our departments using UW's Business Intelligence (BI) Portal. View full data management and reporting instructions here.

Our newsletters are built in Constant Contact and help keep students informed and engaged. Learn how to access templates, use the Communication Plan, and organize content for each newsletter here.

Explore essential links for departments, academic policies, registration, language testing, transfer credit, student support, and more. View full list of key resources and quick links here.

Find quick information on registering students, handling course restrictions, and directing students to appropriate resources. View full FAQ details and answers here.

Learn about humanities majors, minors, registration policies, advising contacts, and common student questions specific to each department we serve. View full department-specific information and practices here.